Our Virtual Assistant or Internet Robot also known as Bot, can assist your Web site visitors with basic information that sometimes is enough to answer questions before the need for human intervention. Is it Artificial Intelligence? not necessarily, it doesn't have to learn by itself and it can just perform repetitive tasks based on your business needs. In any event, it can provide visitors with FAQ's answers, account information, Trouble Ticket System, Credit Card processing and much more. In our case, since we are an Enterprise Solution Provider (We develop from the Mobile App to Web Site to Portal, Database, API and Telecom Servers), your customer has access to the same information via Phone Call, Text Message or Email (IVR/Dialer) or via call with Operator (Call Center); all channels have access to the same information for your customers. Fill out the Form below to find out more.
Smart interaction between people and services to enhance the customer experience and help your company reduce traditional support costs.
Instead of waiting on hold, customers can get answers to their questions in real time. Less service friction can improve the brand experience for customers.
The addition of our Chatbot to answer simple questions can improve satisfaction, streamline the customer journey and provide customer-centric support.
We use rule-based language applications to perform live chat functions in response to real-time user interactions.
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