We specialize in Telecom Software since 1992. Our first system was a Calling Card Platform then a Dialer for a telephone company built to call customers with past due balances. Same year the customer requested a live connection between the person being called and a live Operator, that's when our Call Center was born. 24 Analog business lines, 12 for the Dialer and 12 to add the live Operator to the call, no CRM, that came later the same year. Today, our Call Centers are a state-of-the-art Enterprise Solutions. It Manages inbound/outbound calls, Text Messages, Emails, Chat and AI (Artificial Intelligence). You Operators can be anywhere in the World, in your Call Center facility or working from Home. They can use your PBX phones, their Cell Phones or our SoftPhones on their screen or even on their Cell Phones as well. Custom CRM tailored to your Sales Team's needs. Fill out the Form below to find out more.
The software is cloud based and can be accessed using secure protocols only.
Our Predictive Dialer knows when is time to dial or pause based on the amount of registered Operators. New prospects receive a Text Message and an Email as soon as they inquire information on your website and a Phone Call with a Live Operator as they become available.
A feature which will give you a 360 view of ROI and keeps you on track.
The AI feature can handle incoming and outgoing calls to help Operators concentrate on sales and support.
When you need us, we'll be there for you.
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